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Data Analysis & Reporting

How do we answer questions? Decisionmakers may be guided by common sense or by the opinions of experts. Yet, the most authoritative views, and even the seemingly obvious conclusions, may be wrong. A more fruitful strategy is to examine evidence. We also perform market assessments to analyze the components and effectiveness of marketing programs, including client awareness, market share, and product development.

How do we apply what we discover? The first challenge is to ensure that the information we collect in survey, research, and evaluation activities represents the people, places, and situations in which we are interested. Before collecting new data, we often perform media and environmental scans to ascertain current conditions. Because investigators rarely can look at all cases, we rely on sampling as we move ahead. ICF Macro has conducted hundreds of studies based on samples large and small, random and purposive. Our sampling specialists identify populations, account for subgroups, and choose the right size and type of sample to ensure that a customer’s questions are answered with a high degree of certainty.

ICF Macro uses scientific methods to handle data at every stage of a project. Computerized receipt control systems ensure efficient data collection activity monitoring. Databases are developed and refined to ensure data accuracy and consistency. Trained data processors and tested systems handle confidential, often sensitive information efficiently and securely.

What do we make of our findings? Once information is collected, we use statistical analysis to find out how much random error the data contain and the chance that it produced our results. At Macro, data analysis is a full-time job. Our analysts use statistical formulas and mathematical models to discover relationships among pieces of information, test hypotheses, and establish causes and effects.

What can we do without hard data? Small studies and situations where measurement using numbers and defined categories doesn't work very well require a different approach. Qualitative analysis relies heavily on the care and judgment of the investigators. Selecting samples, collecting information, and drawing conclusions involve a special melding of insight, flexibility, and discipline. ICF Macro complements its abilities in data analysis with long experience and cutting-edge methods in the analysis of results from focus groups, in-depth interviews, and onsite investigation.

What do we do with our results? Reporting is more than a mechanical task tacked onto the end of a study. At ICF Macro, communication with customers is an ongoing process. Everything must be done to ensure that the results of survey, research, and evaluation activities are both usable and used.

For a study to be usable, we believe in full disclosure, describing our methods completely. Detailed technical reports cover sampling, fielding, and data collection procedures. To be used, results must be presented to meet the needs, style, and convenience of all audiences. At ICF Macro, we report in various media and formats, tailoring our products to address different interests.

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