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Surveys

ICF Macro uses surveys as a tool to meet the research and information-gathering needs of our clients. As one of the largest survey and marketing research companies in the world, ICF Macro operates seven telephone survey centers, four Internet survey centers, and two mail survey centers—all with state-of-the-art equipment and highly trained staff. Each year, we conduct hundreds of social science, customer, employee, market, target audience, and household surveys in the Federal, State, and commercial sectors.

Our approach to survey work is based on rigorous application of survey theory and content knowledge, well-managed operations, and solid analytics. We approach every project as a collaboration because successful projects leverage the experiences of every member of the combined team.

ICF Macro is focused on obtaining high response rates. Since ICF Macro maintains telephone, mail, Internet, and in-person survey capabilities that are fully compatible with each other, we are able to design studies that provide respondents with multiple methods to provide their survey responses—giving respondents flexibility and convenience.

ICF Macro has a long history of success in measurement development. Our work demonstrates that innovative approaches are required to thoroughly and thoughtfully evaluate programs, policies, or outcomes.

A particular strength of ICF Macro's survey practice is the ability to obtain responses from a range of audiences. We have a proven track record in sampling and obtaining responses from busy professionals and large institutions in various disciplines and sectors as well as hard-to-reach parts of the general population. Our staff is adept in engaging various age, ethnic, and cultural groups and those lacking in literacy or language skills. We address sensitive topics such as beliefs, behavior, finances, health, and relationships with delicacy and reassurance. Some of the audiences we have surveyed with great success are:

Child care providers
Parents
Patients
Public housing authority directors, staff, and subsidized housing residents
School principals, teachers, students, and alumni
Current and former Temporary Assistance for Needy Families (TANF) recipients
Children and adolescents
Customers
Educational institutions
Elected officials
Employers and employees
Health care providers
Health insurance subscribers
Military personnel, veterans, and dependents

 


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